The Principal, teaching staff and administrative staff of the provider are available to provide general advice and assistance with matter such as studying, homework, accommodation, English language problems and counseling. Students requiring special or intensive assistance must contact to administrative officer may refer them to an appropriate external service. Any costs associated with the external service will be paid for by Northern Institute of Technology Australia.
Any student wanting advice on personal or educational matters can find supportive help on campus amongst our staff. The administrative officer is the principal student contact officer for non-academic matters. Apart from this contact officer, our staff also provides support to students. Both our administrative and academic staff speaks several different languages.
Most of our administrative staff has more than one role. As well as marketing, they also spend a great deal of their time supporting the welfare needs of students. Since our administration staff can speak to students in their native languages, students can confidently express themselves and have their questions satisfactorily answered.
Many of the lecturers from our academic staff are also bilingual or multi-lingual, which can be very helpful to students. For ongoing academic counseling on campus however, the Director of Studies from the relevant department can offer support based on their qualifications and on-going Support.